Terms

Terms & Conditions

Effective Date: July 9, 2025

These Terms & Conditions (“Terms”) govern all services provided by BoD Creative, a DBA of BoD Group LLC, registered in North Carolina, USA. By engaging with our services, you agree to these Terms.

1. Engagement & Agreement

We work only with a signed agreement. This may be provided as a PDF or a written agreement via email with the client’s full name.

We offer three engagement formats:

  • Fixed-price projects
  • Hourly billing
  • Monthly retainers (ongoing support)

2. Payments

  • Projects may require:
    • 100% upfront payment
    • or a 50% deposit and 50% upon completion
    • or weekly billing for hourly projects
  • Invoices are issued via email (PDF or other preferred formats) and payable to our business account at Relay Bank (BoD Group LLC).
  • If the client becomes unresponsive for 7+ days without prior notice, the project will be paused. No refunds will be issued for work already started or completed.
  • Refunds are not offered except in rare and exceptional cases, at our sole discretion.

3. Client Responsibilities

  • Clients are responsible for providing all necessary content (texts, images, logos, etc.) unless content creation is included in the scope of work.
  • Clients are solely responsible for the legal use of all materials they provide.
  • Feedback is required within 2 business days after receiving deliverables. Failure to respond within that time may result in automatic project pausing or rescheduling.

4. Scope & Availability

  • All services offered are listed on our website or in the project agreement.
  • Additional requests not listed or agreed upon in advance may:
    • Require additional payment
    • Be delayed depending on availability
  • Post-launch support is available only if included in the project or purchased separately as a support package.

5. Ownership & Rights

  • Clients receive full rights to the final approved deliverables only after full payment is received.
  • We do not transfer ownership of:
    • Drafts
    • Unused designs
    • Internal files (unless separately agreed upon)
  • Source files (e.g. Figma, code) are included only if specified in the agreement.
  • We reserve the right to showcase the final work in our portfolio unless the client explicitly requests otherwise in writing.

6. Disclaimers & Limitations

  • We are not liable for:
    • Hosting issues or external platform downtime (e.g. Webflow, third-party APIs)
    • Errors or issues caused by the client after delivery
    • Any loss of revenue, traffic, leads, or business opportunity
  • All timelines are estimates and may shift due to:
    • Client delays (e.g. late feedback, missing content)
    • Scope changes
    • Technical or scheduling conflicts
  • If the client becomes inactive for more than 7 calendar days, the project will be paused and may require a reactivation fee.

7. Termination

  • Either party may terminate the agreement by mutual written consent.
  • If a project is terminated early, payment for completed work is still due.
  • Work-in-progress may be withheld until outstanding balances are paid.

8. Legal & Jurisdiction

  • These Terms are governed by the laws of North Carolina, USA.
  • Any disputes will be resolved in the applicable courts of North Carolina.
  • We reserve the right to update these Terms at any time. The latest version will always be available on our website.

Last updated: October 10, 2025

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